Privacy & Security

Updated July 24, 2019

 

Your privacy and security are very important to us. Before submitting information to the website, please review our privacy and security policy carefully. By using or accessing this site, you accept the practices described in this privacy and security policy.

 

The privacy and security policy outlined here is to help you understand how we collect, use and disclose your personal information, and how you can request that changes be made to your personal information or obtain more details about our privacy and security policy.

 

INFORMATION WE COLLECT

We use the information you provide — “personally identifiable” information— such as your name, email address, telephone number, mailing address and credit card or other billing information which is information that specifically identifies an individual for the purpose of facilitating a transaction with you, including the purchase, delivery and return (if applicable) of goods.

 

CONSENT

By providing us with any of the information outlined above, you consent to our collecting this information. Any information we collect will only be used to process orders, provide support or service, assist in the resolution or diagnosis of system questions or problems, customize your shopping experience, and improve our site. If we ask for your personal information for a secondary reason, email marketing for example, you will have the opportunity to say no or to opt out.

 

DISCLOSURE

We do not disclose your personal information to third parties without your consent or unless we are required to do so by law.

 

BLOGS, REVIEWS, PUBLIC FORUMS

Any information you submit to our blogs, customer reviews or any other public forum may be read, collected and used by others who access them. To request removal of your personal information from any of these forums please contact us directly. There are some cases where we may not be able to remove your personal information.

 

COOKIES

When you use the site, we may send one or more cookies to your device. The purpose of a cookie is to help our website retrieve user details for each visit and to enable functionality of certain areas, making the site easier to use for our visitors. Your browser is typically set up to accept cookies. If you choose to reject cookies you may not be able to fully access the features of our site or view personalized content.

 

INFORMATION SECURITY

We use industry standard encrypted technology to help us protect your personal information and online transactions.  Please note that we cannot guarantee the security of any information you may submit to us or our site, and you do so at your own risk. Any information provided by you or collected by us in connection with your use of the site will be used in the manner described in our Terms of Use.

 

THIRD PARTY SERVICES

Use of third-party services helps us display content tailored to our customer’s interests and that may be more relevant to measure the effectiveness of our marketing efforts and online store.  Any third-party providers used by us will only collect, use and disclose your personal information to the extent necessary to allow them to perform the services they provide to us.  We are not responsible for the content or privacy and security practices of third-party sites and services to which access is provided through our site.

 

CHANGES TO OUR PRIVACY POLICY

Occasionally we may update our privacy policy and you are encouraged to review it often. Changes and clarifications to the policy will take effect upon the date of their being posted to the site.

 

QUESTIONS AND CONTACT INFORMATION

If you have questions or require more information about this privacy and security policy please contact us by email at customercare@robinsonco.com or by mail at:

B.A. ROBINSON CO. LTD
619 Berry Street
Winnipeg, MB
R3H 0S2